VOLUNTEER AGREEMENT & CODE OF CONDUCT
Thank you for volunteering for the AquAid Lifeline Fund. On behalf of our beneficiaries, we would like to thank you in advance for your service and hope it proves to be the life changing experience it has been for many.
As you may know the AquAid Lifeline Fund, has a Christian ethos and seeks to provide practical help to those children and vulnerable adults in need in Malawi.
We do this by coming along side our beneficiaries. Most Malawians are warm and loving people. For those of us coming from outside of Malawi, predominantly from first world countries, it is important to understand that we remain guests in the Malawian culture and that we can come with many pre-conceived ideas which may be challenged through this experience. We must therefore be respectful of the people and the culture we are being invited into and keep the needs of the beneficiary’s paramount at all times.
This agreement we trust covers most of what is expected of you and what you can expect from the AquAid Lifeline Fund during your visit:
The AquAid Lifeline Fund agrees to:
- Provide you with an induction by way of:
- Discussion around the work that AquAid Lifeline Fund does
- Your skill-base
- How your skill base fits in / the things you might be doing
- A map of the AquAid Lifeline Fund centers & their primary functions
- A list of “who’s who” within “AquAid lifeline” as it is known in Malawi
- An idea of costs of necessary inoculations; flights; Visas, accommodation, and food
- An idea of the culture, appropriate dress, food, protocol etc.
This induction will take place face to face with the coordinator where possible or via video conferencing and email in exceptional circumstances where a meeting in person is not possible.
- Consult with you and keep you informed of possible changes
- Provide a safe workplace
- Apply all our relevant policies including but not restricted to equal opportunities, data
protection, recruitment and complaints procedure.
You, the volunteer, agree to:
- Provide photographic proof of your identification (usually sight of your passport page)
- Have had all relevant vaccinations for travelling to Malawi in enough time prior to travel
- Be equipped with all necessary medication for when you are in Malawi, for any pre-existing conditions and anti-malaria tablets for example. Speak to your G.P. about what is required
- Take out personal adequate “Travel” insurance covering you for personal injury and health care
- Read, understand and adhere to all relevant AquAid Lifeline Fund policies provided especially those around safeguarding, confidentiality, fire, health & safety and whistleblowing
- Have spoken at length with the AquAid Lifeline Fund coordinator or another representative by way of an induction including a discussion around areas that you feel comfortable and confident to work in
- Work reliably to the best of your ability
- Respect the privacy and confidentiality of our beneficiaries and do not discuss their stories beyond the environment of the AquAid Lifeline Fund
- Introduce yourself to our beneficiaries and let them know you are a volunteer
- Have a supportive attitude towards our beneficiaries
- At all times have a non-judgmental attitude towards our beneficiaries
- Respect the culture of Malawi, adhere to appropriate dress, language and general behaviour in all likely situations. Your induction should help with this
- Discuss with a member of staff, any issues you may have around volunteering
- Tell an AquAid Lifeline Fund representative if a beneficiary says anything inappropriate to you
- Tell an AquAid Lifeline Fund representative if a resident tells you anything that has you worried or you witness anything of concern
- Accept that AquAid Lifeline Fund can take no responsibility for the safety of personal possessions. These are taken solely at the owner’s risk
- Ensure an AquAid Lifeline Fund representative knows where you are. Please do not wander around on your own
- Let us know if you have any concerns and we will do our best to address these
- Accept that travel or any other expenses are the responsibility of the volunteer only. Such expenses may include but are not limited to: flights, visas, vaccinations, meals and accommodation
The AquAid Lifeline Fund expect you, as a volunteer, not to:
- Take photos of our beneficiaries or share their stories with friends and colleagues or via social media without permission from AquAid Lifeline Fund in line with our GDPR policy
- Disclose your private and personal details to our beneficiaries; do not divulge your telephone number address, or any personal information, for example
- Be under the influence of alcohol or any kind of drugs while volunteering
- Bring or have on your possession any alcohol, illegal drugs or weapons while volunteering
- Smoke; Smoking is prohibited in or around any AquAid Lifeline Fund premises.
- Go into a room alone with, or be alone with, a beneficiary; please keep to the public areas
- Receive or offer gifts (including monetary gifts) to beneficiaries without first obtaining approval from senior management
- Tolerate abuse or harassment of any kind
DECLARATION (download pdf version of declaration for signature)
I declare that to the best of my knowledge and belief, all particulars I have given are complete and true.
I am 18 years of age or over. I understand that any false declaration or misleading statement or any significant omission may disqualify me from volunteering.
I understand that I shall at all times maintain confidentiality about AquAid Lifeline Fund and its beneficiaries.
I understand that as this voluntary position involves working directly with vulnerable people, it is subject to a Disclosure and Baring Service (DBS) check which will be completed at my own expense.
I understand that I and AquAid Lifeline Fund will do our best to follow the above agreement, and also those practices set out in AquAid Lifeline Fund policies
I hereby give permission to AquAid Lifeline Fund to view my DBS online and to carry out all relevant checks.
Statement of health: I hereby confirm that I am fit and healthy and have no underlying health issues or contagious diseases that would adversely affect my suitability to travel and work as a volunteer in Malawi. Should there be any concerns I will consult my G.P. prior to volunteering.
Signature: ………………………………………………….. Date: ……………….
Please also print your name here: ………………………………………………………